ADDRESS

8431 Hickman Road Urbandale, IA 50322

CALL US

(515) 423-0708

Privacy Policy

Privacy Policy for Advanced Spine Health Center

This Privacy Policy explains how Advanced Spine Health Center (“we,” “us,” or “our”) collects, uses, discloses, and protects information obtained from users (“you” or “your”) of our website.

Information We Collect

We may collect personal information when you visit our website or use our services. This may include, but is not limited to:

  • Personal identification information (name, email address, phone number, etc.)
  • Health-related information provided through forms or communication with our clinic
  • Automatically collected information such as IP address, browser type, and device information

How We Use Your Information

We may use the information we collect for the following purposes:

  • To personalize your experience and provide tailored healthcare services
  • To improve our website and services based on your feedback
  • To communicate with you regarding appointments, services, or updates
  • To comply with legal and regulatory requirements

Protection of Information

We implement appropriate security measures to protect your information and maintain its confidentiality. However, please be aware that no data transmission over the internet or method of electronic storage is completely secure.

Disclosure of Information

No mobile opt-in information or personally identifiable data will be shared, sold, traded, or transferred to any third parties or affiliates for marketing or promotional use.

Email and Text Communications

If you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom of any marketing email sent from us.

If you wish to stop receiving text messages from us, reply STOP to any text message sent from us. Instructions are provided on the first message sent to the contact.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to [email protected].

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Third-Party Links

Our website may contain links to third-party websites. These sites have their own privacy policies, and we have no responsibility or liability for their content or activities.

Your Choices

You have the right to review, update, or delete your personal information. If you wish to do so, please contact us using the information provided below.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. We encourage you to review this page periodically for any changes. Your continued use of our website after changes signify your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or our practices, please contact us at [email protected]

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customize the website according to your interests.
  • We may provide your information to our third party partners for marketing or promotional purposes.
  • We will never sell your information.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  1. whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  2. if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected]

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to [email protected]

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Advanced Spine Health Center

8431 Hickman Road
Urbandale, IA 50322
(515) 423-0708

Trusted Chiropractor

COPYRIGHT © 2026